Contact Information
At Lightened Crafts, we are here to help with any questions, concerns, or feedback you may have. Whether you need assistance with your order, have a question about our products, or want to know more about our policies, our team is ready to assist you.
How to Reach Us
Email:
For any inquiries or support, feel free to send us an email at:
support@lightenedcrafts.com
We strive to respond to all emails within 24 hours.
Mailing Address:
If you need to return a product or send us a letter, please use the following address:
Lightened Crafts
346 Heidi Ct,
Maineville, OH 45039,
USA
Shipping and Returns
- Order Processing Time: 1-2 Days
- Delivery Time: 4-7 Days
- Free Shipping in the USA
- Return Time: You can return items within 30 days of purchase via mail or phone.
- Refunds: Processed within 10 business days of receiving the returned item.
- Exchanges: For exchanges, please return the item and make a separate purchase for the new item.
If you have any questions about our products, shipping, returns, or anything else, don't hesitate to reach out. We're here to help make your shopping experience with Lightened Crafts as smooth as possible.