Terms of Service

Welcome to Lightened Crafts! These Terms of Service ("Terms") govern your use of our website, https://lightenedcrafts.com, and the purchase of products from our online store. By accessing or using our website, you agree to these Terms, so please read them carefully before using our services.

1. General Information

This website is operated by Lightened Crafts. Throughout the site, the terms "we," "us," and "our" refer to Lightened Crafts. By visiting our site or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms, including any additional terms and conditions and policies referenced herein.

2. Products and Services

We specialize in metal wall art and aim to provide high-quality products with excellent customer service. All products listed on our website are subject to availability, and we reserve the right to modify or discontinue any product without notice.

  • Order Processing Time: 1-2 business days
  • Delivery Time: 4-7 business days
  • Refunds: Processed within 10 business days of return acceptance
  • Restocking Fee: No restocking fees are charged
  • Exchanges: The fastest way to get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
  • Return Method: Via mail
  • Return Time: You may return items within 30 days of purchase.

3. Pricing and Payment

All prices listed on our website are in US dollars (USD) and are subject to change without notice. We reserve the right to modify prices at any time. Once you place an order, the price you pay will be the price listed at the time of purchase.

We accept various forms of payment, including major credit cards and other approved payment methods. By providing your payment information, you represent and warrant that you are authorized to use the payment method and authorize us to charge the full amount for your order, including taxes, shipping, and handling.

4. Shipping and Delivery

We offer free shipping on all orders within the USA. After your order is processed (within 1-2 days), delivery typically takes between 4-7 business days.

We are not responsible for any delays caused by shipping carriers, and shipping times may vary depending on your location. In case of significant delays, we will notify you via the contact information provided.

5. Returns and Refunds

We want you to love your purchase! If you are not satisfied with your product, you may return it within 30 days of receiving it. Items must be returned in their original condition to be eligible for a refund.

  • Refund Process: Refunds are processed within 10 business days of receiving the returned item. You will be notified once the refund has been processed.
  • Exchanges: We recommend returning the original item and placing a new order for the replacement.
  • Return Shipping: The cost of return shipping is your responsibility unless the item is defective or damaged upon arrival.

Please contact us via email at support@lightenedcrafts.comย to initiate a return.

6. Intellectual Property

All content on our website, including text, graphics, images, and logos, is the intellectual property of Lightened Crafts and is protected by applicable copyright and trademark laws. You may not use, copy, or distribute any content from our website without our express written permission.

7. Limitation of Liability

Lightened Crafts is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our website or the purchase of any products from our site. This includes, but is not limited to, damages for loss of profits, loss of data, or other intangible losses.

In no event shall our liability exceed the amount you paid for the product in question.

8. Changes to Terms of Service

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these Terms periodically. By continuing to use our website after any modifications, you agree to be bound by the revised Terms.

9. Governing Law

These Terms of Service and any disputes arising from your use of this website or the purchase of products shall be governed by and construed in accordance with the laws of the State of Ohio, USA.

10. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us: