Terms of Service

Welcome to Lightened Crafts. By accessing or using our website, https://lightenedcrafts.com, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.

1. General Terms

By using our website, you confirm that you are at least 18 years old or have parental consent. You agree to use our website only for lawful purposes and in accordance with these Terms of Service.

2. Products and Orders

  • Lightened Crafts specializes in metal wall art.
  • All products displayed on our website are subject to availability.
  • We reserve the right to refuse or cancel any order for any reason, including errors in product descriptions or pricing.
  • Order processing begins upon successful payment confirmation.

3. Pricing and Payments

  • Prices are listed in USD and may change without notice.
  • We accept the following payment methods: American Express, Apple Pay, Diners Club, Discover, Google Pay, Mastercard, PayPal, Shop Pay, Venmo, and Visa.
  • All transactions are securely processed through our checkout page.

4. Shipping and Delivery

  • Order cut-off time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York).
  • Handling time: 1-2 business days (Monday – Friday).
  • Transit time: 3-5 business days (Monday – Friday).
  • Total delivery time varies based on customer location but generally takes 4-7 business days.
  • Free shipping is provided on all orders.

5. Returns and Exchanges

  • We accept returns for both defective and non-defective products within 30 days of delivery.
  • Exchanges are accepted under the same conditions.
  • All products must be returned in new condition.
  • Returns must be sent by mail.
  • No restocking fees apply.
  • Refund processing time is 5 business days after the returned item is received and inspected.

6. Intellectual Property

All content on Lightened Crafts, including images, text, logos, and designs, is the property of Lightened Crafts and protected by copyright and trademark laws. Unauthorized use or reproduction of any content is prohibited.

7. Limitation of Liability

Lightened Crafts is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website. Our total liability is limited to the amount paid for the product purchased.

8. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which details how we collect, use, and protect your personal information.

9. Changes to Terms of Service

We reserve the right to update these Terms of Service at any time. Any changes will be posted on this page with the updated effective date. Continued use of our website after changes are made constitutes acceptance of the revised terms.

10. Contact Information

For any questions regarding these Terms of Service, please contact us:

Lightened Crafts
Email: support@lightenedcrafts.com
Phone: +1 513-683-5249
Office Address: 346 Heidi Ct, Maineville, OH 45039, USA