Privacy Policy

At Lightened Crafts, accessible from https://lightenedcrafts.com, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our website or services.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you make a purchase, contact us, or interact with our website. This information may include:

  • Personal Information: Your name, email address, phone number, shipping address, and payment details.
  • Order Information: Details about the products you purchase and transaction details.
  • Website Usage Data: Information about how you interact with our website, such as your IP address, browser type, and browsing behavior.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To Process Orders: Your personal and payment information is used to process and fulfill your orders, including sending order confirmations, shipping updates, and processing payments.
  • To Improve Our Services: We may use your feedback and browsing behavior to enhance your shopping experience and improve our product offerings.
  • To Communicate with You: We may contact you via email or phone for customer service inquiries, promotional offers, or updates on your order.
  • For Legal Compliance: We may use your information to comply with legal obligations, such as tax reporting or fraud prevention.

3. Sharing of Personal Information

We respect your privacy and do not sell, trade, or share your personal information with third parties for their marketing purposes. However, we may share your information in the following situations:

  • Service Providers: We may share your information with third-party vendors who assist us in processing payments, shipping orders, or managing our website. These service providers are required to protect your data and use it only for the services they provide.
  • Legal Obligations: We may disclose your information if required by law or in response to a legal request, such as a court order or government inquiry.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and collect usage data. Cookies are small files stored on your device that allow us to remember your preferences and optimize our websiteโ€™s performance.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. We use industry-standard encryption technologies and secure payment gateways to safeguard your sensitive information during transactions.

6. Your Rights

You have the right to:

  • Access Your Information: Request a copy of the personal information we hold about you.
  • Correct Your Information: Request updates or corrections to any inaccurate personal information.
  • Delete Your Information: Request the deletion of your personal information, subject to certain legal and operational requirements.

To exercise these rights, please contact us at support@lightenedcrafts.com.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and we encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact us: